According to the "Consumer Protection Law", you can return or exchange goods within 14 days after purchase.

To take advantage of this opportunity, please make sure that: the product has not been used and has no signs of use: scratches, chips, abrasions, software has not been modified, etc. factory marking

If the product does not work, the exchange or return of the product is made only if there is a conclusion from the service center authorized by Panasonic that the operating conditions are not violated.

You can exchange or return the goods in our store at the address: Kyiv, per. Feodosia, 12

You must have with you:

  • the passport
  • sales receipt
  • warranty card (not needed for spare parts)

We will refund your money immediately or within 7 working days if the required amount is not at the cash desk.